We’re trying our best to succeed, but, sometimes, mistakes can happen.


If you find, for any reason, while filling out a form or using other platform functionalities, reach out to our support team, using the red ‘Help’ button on the bottom-left of your scree or via email: suporte@prosas.com.br


Send a detailed report of what you were doing while the error happened, send us as many screenshots as possible showing the error. The more information you provide us, the faster we can solve the problem and you can send your proposal.

According to the demand, it may take a few hours to get to a solution - Thus, don't let your application to the last minute!