FAQ English

An error message appeared while navigating the website. What should I do?
We’re trying our best to succeed, but, sometimes, mistakes can happen. If you find, for any reason, while filling out a form or using other platform fun...
Sex, 15 Jul, 2022 at 1:25 PM
Creating a new account
Here on Prosas we have 3 profile types: Citizen, Entrepreneur and Grantmaker. Before we begin, let’s check which one suits your needs:   Citizen is yo...
Ter, 12 Jul, 2022 at 2:17 PM
How to contact us
If you have any questions or difficulties in using the Prosas platform, please contact us. Our Support works from 9 am to 6 pm and the contact email is supo...
Ter, 19 Jul, 2022 at 4:24 PM
How to resume your Project after saving it as a draft
Click on the page menu (right side in the upper corner of the screen), then click on “My proposals”. You will be redirected to the page where you can find y...
Qui, 7 Jul, 2022 at 2:42 PM
Sending your project to a Public Opportunity
There are 3 profile options: citizen, entrepreneurs and grantmakers. If you want to register your Project in a public opportunity, you have to create an Ent...
Qui, 7 Jul, 2022 at 2:30 PM
Was my proposal properly submitted?
When finishing applying to a proposal, Prosas sends you an email acknowledging it and informing you of the registration number. This same number is shown on...
Sex, 15 Jul, 2022 at 2:35 PM
Where can I find the result of my proposal?
Keep an eye on the email you put when signing up to our website, specifically the one linked to the Entrepreneur profile. You can also check your propos...
Sex, 15 Jul, 2022 at 1:13 PM